Please contact the Zedpex Customer Service for a Return Authorization Number (RAN) If you want to return an item. Any items you try to return to us without valid Return Authorization Number (RAN), It will be shipped back to you at your own cost and expense.
Terms of refund
- We have to receive the return shipping to make the refund.
- The item must be unopened and in new and resalable condition.
- The item must have all original packaging, parts, and accessories.
- If an item was in a plastic bag or shrink wrap when we sent to you, It must be unopened and still in the plastic bag or shrink wrap.
You have to return the item in 7 days and to provide the return shipping documents to the Customer Service. We are not responsible for items lost or damaged during return shipping. You are responsible for the cost of return shipping and insurance.
While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order when you receive it. Please contact us as soon as possible If you find any error or issue with the product.
Note: This policy is not acceptable for wholesale and manufacture. The warranty and liability policy will be unique for each wholesale and manufacture cooperation, and we will write down the warranty and liability policy clearly on our proforma invoice If we have any.